Updated January 1, 2019
This notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully. The privacy of your medical information is important to us.
Our Legal Duty
Ashchi Heart & Vascular Center is dedicated to protecting the privacy of people who utilize our website. Our privacy statement notifies you of how we preserve your privacy and confidentiality on this website. Please review this information so that you can discover the types of data that we collect and how we protect that data. It is our policy never to share your personal information that can be employed to identify you without your written consent.
As a user of this website, you assume some risks and responsibilities. Also, you have the right to know how we protect your privacy and confidentiality and what you should expect from us. Ashchi Heart & Vascular Center has created this website and is responsible for the editorial content, services, and products presented on this website. Ashchi Heart & Vascular Center actively maintains this website.
Your Role, Responsibilities, and Risks
It is crucial that you are an informed user of this website. Please read all our policies completely so that you understand how our website works and how you will interact with the website. Take care to pay special attention to your risks as a user. Website users assume certain risks, such as data collection. You should comprehend how we collect data and how it is employed. It is our objective to protect your personal information from abuse. At times, we may, however, offer programs that collect data for specific reasons, such as scientific studies, in which case you may be interested in joining with your consent.
What You Should Expect from Ashchi Heart & Vascular Center
We will do our best to preserve your privacy, confidentiality, and security at all times.
It is our goal to safeguard your trust by providing you with as much info as we can about our data collection practices.
We will not deliberately use any personal health information without your permission. We do use non-personal health information usability of this website.
We will notify you of all data collection practices by posting such practices on this website. It is our goal to inform you when your risks or privacy may change while using this website.
Even though we make every reasonable effort to safeguard your personal information and personal health information from damage, abuse, or modification by third parties, you should understand that there is always some risk involved in transferring information via the Internet and that hackers do discover ways to obstruct security systems.
No provider-patient relationship is created unless we expressly inform you that one has been created.
We realize that the personal and health information that you provide during your visit to our website is very sensitive, and you may have concerns about sharing this information with us. It is our objective to protect your privacy, and we endeavor to develop procedures and policies to protect your personal and health information.
Your Personal Information
At various places on our website, you may be asked to share your name, e-mail, address and telephone number with us. We call this type of information “personal information” since it can be employed to identify or contact you.
Your Personal Health Information
After your personal information has been combined with any information on your health or medical status, we designate this information as “personal health information.” This information is only collected when you sign-in on our Patient Portal.
We often collect information on website usage that has nothing to do with the user as an individual, only as an unidentified user of the website. We refer to this information as “aggregate information” and use it for purposes such as improving the usability, quality, and functionality of the website.
Our website collects the information that you submit to us, and we also use “cookies.” A cookie is a numeric code that a website conveys to your computer for record-keeping purposes. Each computer is allocated a different cookie.
Our cookie does not collect or contain your name or other personal identifying information. The next time that you return to our website, the cookie permits us to identify you, and your preferences. We also utilize cookies to help record the level of interest in various pages on our website and to gather data that can help us improve our website’s content.
Your may set up your computer’s browser to reject all cookies, if you wish, including cookies from our website. The majority of web browsers have instructions on how to enable the browser to disallow cookies. The directions can usually be found in the Help section of the toolbar. If you disallow our cookie, specific functions of the website may not work as easily. You don’t have to agree to our cookie in order to use our website. If you accept our cookie, we will never link the cookie to personal and/or personal health information you provide to us. We will not allow other websites or third parties to use our cookies.
Who Collects the Data
Ashchi Heart & Vascular Center collects information in several areas of this website. Ashchi Heart & Vascular Center collects most of the data via the Patient Portal, specific contact emails, contact us messages and newsletter signups.
Ashchi Heart & Vascular Center is interested in your information for the purposes of operating the website more efficiently, providing you with more efficient and reliable functionality, and for answering your questions and concerns.
Ashchi Heart & Vascular Center may retain the data collected on this website for an indefinite period. We can collect information about you in a number of areas on the website.
We continuously focus on new ways to maintain your trust as a user and improve our website. We monitor user traffic patterns and analyze them to better understand what our users like and don’t like. We may also utilize some information for website development and planning and testing objectives during the normal course of maintaining the website. When you use our website, you automatically allow us to collect this information related to these uses. In these cases, web designers, business analysts, and others might have access to the data that we collect.
We do not expect to use or disclose any personal or personal health information that you disclose on our website to an unrelated third party without your express permission, except as explained in this section.
You should understand that there are some circumstances when, in the normal course of business, we may share some information about you with a related third party. As stated elsewhere, we may also share aggregate statistical information on our users, traffic patterns and website usage with others. This information is anonymous, and there is nothing in it that could be used to identify or contact you.
In specific limited situations, we may be legally forced to release your personal information in response to a court order, search warrant, subpoena, law or regulation. In the event that we are required to disclose personal and/or personal health information to a third party, we will advise you unless doing so would violate the law or a court order. We reserve the right to cooperate with law enforcement in investigating and prosecuting persons that violate our rules or engage in activities that are harmful or illegal.
How We Use Your Personal Information
We will use and disclose the protected health information about you for treatment, payment, and health care operations. Following are examples of the types of uses and disclosures of your protected health care information that may occur. These examples are not meant to be exhaustive, but merely are here to describe the types of uses and disclosures that may be made by our office.
Treatment: We will use and disclose your protected health information to provide, coordinate or manage your health care and any related services, which includes the coordination or management of your health care with a third party. For example, we could disclose your protected health information, as necessary, to a home health agency that provides care to you.
We would also disclose protected health information to other physicians who may be treating you. For example, your protected health information may be provided to a physician to whom you have been referred to ensure that the physician has the necessary information to diagnose or treat you.
In addition, we may disclose your protected health information from time to time to another physician or health care provider (e.g., a specialist or laboratory) who, at the request of your physician, would become involved in your care by providing assistance with your health care diagnosis or treatment by your physician.
Payment: Your protected health information will be used, as needed, to obtain payment for your health care services. This may include certain activities that your health insurance plan may undertake before it approves or pays for the health care services we recommend for you, such as: making a determination of eligibility or coverage for insurance benefits, reviewing services provided to you for protected health necessity, and undertaking utilization review activities. For example, obtaining approval for a hospital stay may require that your relevant protected health information be disclosed to the health plan to obtain approval for this hospital admission.
Health Care Operations: We may use or disclose, as needed, your protected health information in order to conduct certain business and operational activities. These activities include, but are not limited to, quality assessment activities, employee review activities, training of students, licensing, and conducting or arranging for other business activities.
For example, we may use a sign-in sheet at the registration desk where you will be asked to sign your name. We may also call you by name in the waiting room when your doctor is ready to see you. In addition, we may use or disclose your protected health information, as necessary, to contact you by telephone or mail to remind you of your appointment.
We could share your protected health information with third party “business associates” that perform various activities (e.g., billing, transcription services) for the practice. Whenever an arrangement between our office and a business associate involves the use or disclosure of your protected health information, we will have a written contract that contains terms that will protect the privacy of your protected health information.
We may use or disclose your protected health information, as necessary, to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you.
We may also use and disclose your protected health information for other marketing activities. For example, your name and address may be used to send you a newsletter about our practice and the services we offer. We may also send you information about products or services that we believe may be beneficial to you. However, you may contact us to request that these materials not be sent to you.
Uses & Disclosures Based On Your Written Authorization
Other uses and disclosures of your protected health information will be made only with your authorization, unless otherwise permitted or required by law as described below.
You may give us written authorization to use your protected health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Without your written authorization, we will not disclose your health care information except as described in this notice.
Others Involved in Your Health Care: Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify, the protected health information that directly relates to that person’s involvement in your health care. If you are unable to agree or in any way object to such a disclosure, we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment. We may use or disclose protected health information to notify or assist in notifying a family member, personal representative or any other person that is responsible for your care of your location, general condition or death.
Marketing: We may use your protected health information to contact you with information about treatment alternatives that may be of interest to you, and we may disclose your protected health information to a business associate to assist us in these activities. Unless the information is provided to you by a general newsletter or in person or is for products or services of nominal value, you may opt out of receiving further such information by informing us using the contact information listed at the end of this notice.
Research; Death; Organ Donation: We may use or disclose your protected health information for research purposes under limited circumstances. We may disclose the protected health information of a deceased person to a coroner, protected health examiner, funeral director or organ procurement organization for certain purposes.
Public Health & Safety: We may disclose your protected health information to the extent necessary to avert a serious and imminent threat to your health or safety, or the health or safety of others. We may disclose your protected health information to a government agency authorized to oversee the health care system or government programs or its contractors, and to public health authorities for public health purposes.
Health Oversight: We may disclose protected health information to a health oversight agency for activities authorized by law, such as audits, investigations and inspections. Oversight agencies seeking this information include government agencies that oversee the health care system, government benefit programs, and other government regulatory programs and civil rights laws.
Abuse or Neglect: We may disclose your protected health information to a public health authority that is authorized by law to receive reports of child abuse or neglect. In addition, we may disclose your protected health information if we believe that you have been a victim of abuse, neglect or domestic violence to the governmental entity or agency authorized to receive such information. In this case, the disclosure will be made consistent with the requirements of applicable federal and state laws.
Food & Drug Administration: We may disclose your protected health information to a person or company as required by the Food and Drug Administration to report adverse events, product defects or problems, biologic product deviations; to track products; to enable product recalls; to make repairs or replacements; or to conduct post marketing surveillance.
Criminal Activity: Consistent with applicable federal and state laws, we may disclose your protected health information, if we believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or to the public. We may also disclose protected health information if it is necessary for law enforcement authorities to identify or apprehend an individual.
Required by Law: We may use or disclose your protected health information when we are required to do so by law. For example, upon request, we must disclose your protected health information to the U.S. Department of Health and Human Services for purposes of determining whether or not we are in compliance with federal privacy laws. We may disclose your protected health information when authorized by workers’ compensation or similar laws.
Process and Proceedings: Under certain circumstances, we may disclose your protected health information in response to a court or administrative order, subpoena, discovery request or any other lawful process, under certain circumstances. Under limited circumstances, such as a court order, warrant or grand jury subpoena, we may disclose your protected health information to law enforcement officials.
Law Enforcement: We may disclose limited information to a law enforcement official if it concerns the protected health information of a suspect, fugitive, material witness, crime victim or missing person. We may disclose the protected health information of an inmate or other person in lawful custody to a law enforcement official or correctional institution under certain circumstances. And we may disclose protected health information where necessary to assist law enforcement officials to capture an individual who has admitted to participation in a crime or has escaped from lawful custody.
Access: You have, with limited exceptions, the right to look at or get copies of your protected health information. You must make a request in writing to the contact person listed herein to obtain access to your protected health information. You may also request access by sending us a letter to the address at the end of this notice. There will be a charge, if you request copies. If you prefer, we will prepare a summary or an explanation of your protected health information for a fee. Please contact us using the information listed at the end of this notice for a full explanation of our fee structure.
Accounting of Disclosures: After April 14, 2003, you will have the right to receive a list of instances in which we or our business associates have disclosed your protected health information for purposes other than treatment, payment, health care operations and certain other activities. After April 14, 2009, the accounting will be provided for the past six (6) years. We will be able to provide you with the date on which we made the disclosure, the name of the person or entity to whom we disclosed your protected health information, a description of the protected health information we disclosed, the reason for the disclosure, and certain other information. If you request this list more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests. Contact us using the information listed at the end of this notice for a full explanation of our fee structure.
Restriction Requests: You have the right to request that we place additional restrictions on our use or disclosure of your protected health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency). Any agreement we may make a request for additional restrictions must be in writing, and signed by a person authorized to make such an agreement on our behalf. We will not be bound by any restrictions unless our agreement is so memorialized in writing.
Confidential Communication: You have the right to request that we communicate with you about your protected health information by alternative means or to an alternative location in confidence. You must make your request in writing. We must accommodate your request if it is reasonable, specifies the alternative means or location, and continues to permit us to bill and collect payment from you.
Amendment: You have the right to request that we amend your protected health information. This request must be in writing, and it must explain why the information should be amended. We may deny your request if we did not create the information you want amended or for certain other reasons. If we deny your request, we will provide you a written explanation. You may respond with a statement of disagreement to be appended to the information you wanted amended. If we accept your request to amend the information, we will make reasonable efforts to inform others, including people or entities you name, of the amendment and to include the changes in any future disclosures of that information.
Electronic Notice: If you receive this notice via our website or by electronic mail (e-mail), you are also entitled to receive this notice in written form. Please contact us using the information listed at the end of this notice to obtain this notice in written form.
Questions & Complaints
If you want more information about our privacy practices or have any questions or concerns, please contact us using the information below. If you believe that we may have violated your privacy rights, or if you disagree with a decision we made about access to your protected health information or in response to a request you made, you may complain to us using the contact information below.
You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request.We support your right to protect the privacy of your protected health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.